Resolved -
Between 00:30 UTC and 03:33 UTC, we experienced an infrastructural issue that resulted in errors across Shopify storefronts and checkouts. A fix was implemented at 03:33 which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Jul 17, 00:57 EDT
Monitoring -
This issue has been resolved and is being monitored.
Jul 17, 00:45 EDT
Update -
We've identified the problem and are seeing recovery from our mitigation efforts. We will continue to monitor and update.
Jul 17, 00:22 EDT
Identified -
We've identified the problem impacting storefronts and checkouts, and we're working on a solution.
Jul 16, 23:02 EDT
Update -
We're continuing to work on addressing the storefront and checkout issues, and will keep you updated.
Jul 16, 22:17 EDT
Investigating -
Merchants and buyers may experience issues when trying to access Shopify storefronts, and attempting to check out. We are investigating and working to resolve these issues.
Jul 16, 22:02 EDT