Monitoring - We have noted recovery in the affected areas including storefront searches. We continue to monitor and will update you once full recovery is confirmed.
Aug 03, 2026 - 15:51 EDT
Investigating - We are aware of an issue affecting Storefront Search, Catalog API and Shop app search functionality. This may produce inconsistent or no search results and intermittent timeouts. We are actively investigating and will update you on steps toward resolution.
Aug 03, 2026 - 15:19 EDT
Admin Degraded Performance
Checkout Operational
Reports and Dashboards Operational
Storefront Degraded Performance
API & Mobile Degraded Performance
Third party services Operational
Support Operational
Point of Sale Operational
Oxygen Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 3, 2026

Unresolved incident: Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.