Monitoring - This issue has been resolved and is being monitored.
Jun 03, 2026 - 11:31 EDT
Identified - We've identified the problem and are seeing recovery from our mitigation efforts. We will continue to monitor and update.
Jun 03, 2026 - 10:37 EDT
Update - We are investigating and will keep you updated.
Jun 03, 2026 - 09:45 EDT
Investigating - Merchants may experience issues when trying to access the Shopify admin and Retail POS. Customers may experience issues with accessing storefronts and checkouts. Access to Support also impacted.
Jun 03, 2026 - 09:27 EDT
Admin
Partial Outage
Checkout
Partial Outage
Reports and Dashboards
Operational
Storefront
Partial Outage
API & Mobile
Operational
Third party services
Operational
Support
Partial Outage
Point of Sale
Partial Outage
Oxygen
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 3, 2026
Unresolved incident: Some merchants and customers may encounter issues with with one or more of the following: admins, checkouts, storefronts, Retail POS. Access to Support also impacted..