Update - Errors subsided at 15:22 UTC. We are continuing to monitor the situation to ensure they do not reoccur.
Mar 09, 2026 - 12:56 EDT
Update - We are seeing some recovery for this issue and are continuing to monitor.
Mar 09, 2026 - 09:28 EDT
Monitoring - We are seeing recovery for this issue and are continuing to monitor.
Mar 09, 2026 - 08:26 EDT
Update - We are currently investigating and will keep you updated.
Mar 09, 2026 - 08:10 EDT
Investigating - Users may experience issues when trying to access the Shopify Admin, Checkouts, and Storefronts. These may appear as 500 errors.
Mar 09, 2026 - 08:03 EDT
Admin
Degraded Performance
Checkout
Degraded Performance
Reports and Dashboards
Operational
Storefront
Degraded Performance
API & Mobile
Operational
Third party services
Operational
Support
Operational
Point of Sale
Operational
Oxygen
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 9, 2026
Unresolved incident: Some merchants may encounter error messages with one or more of the following: admins, checkouts, and storefronts.