Update - We are still investigating with the third-party provider.
Nov 17, 2025 - 11:15 EST
Update - Investigations with the third party provider are ongoing.
Nov 17, 2025 - 09:35 EST
Update - Investigations are ongoing and we and will keep you updated.
Nov 17, 2025 - 07:17 EST
Investigating - A 3rd party provider issue is impacting the ability to purchase labels from Purolator, DPD UK, BRT, Chronopost, Yodel, Seur and Australia Post.
Shipping options are functional for customers at checkout; only the purchase and printing of shipping labels from the admin may be affected.
Nov 17, 2025 - 06:52 EST
Admin
Operational
Checkout
Operational
Reports and Dashboards
Operational
Storefront
Operational
API & Mobile
Operational
Third party services
Degraded Performance
Support
Operational
Point of Sale
Operational
Oxygen
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 17, 2025
Unresolved incident: Some merchants are currently unable to purchase shipping labels.