{
  "page": {
    "id": "d33g96wd23dd",
    "name": "Shopify",
    "url": "https://www.shopifystatus.com"
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  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Admin","created_at":"2013-07-03T17:44:03.203-04:00","updated_at":"2026-11-06T20:40:22.135-05:00","position":1,"description":null,"showcase":false,"start_date":null,"id":"j2v844ncbwhc","group_id":null,"page_id":"d33g96wd23dd"},{"status":"operational","name":"Checkout","created_at":"2013-07-03T17:44:09.141-04:00","updated_at":"2026-11-06T20:40:22.167-05:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"xxmsk7ckz5zn","group_id":null,"page_id":"d33g96wd23dd"},{"status":"operational","name":"Reports and Dashboards","created_at":"2013-10-07T14:14:24.440-04:00","updated_at":"2026-04-24T19:41:32.036-04:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"kts17443k1tp","group_id":null,"page_id":"d33g96wd23dd"},{"status":"operational","name":"Storefront","created_at":"2013-07-03T17:44:14.463-04:00","updated_at":"2026-11-06T20:40:22.197-05:00","position":4,"description":null,"showcase":false,"start_date":null,"id":"lsbpn7k2klys","group_id":null,"page_id":"d33g96wd23dd"},{"status":"operational","name":"API \u0026 Mobile","created_at":"2015-07-31T02:08:33.367-04:00","updated_at":"2026-10-29T05:00:03.323-04:00","position":5,"description":null,"showcase":false,"start_date":null,"id":"3yw249mdwsnm","group_id":null,"page_id":"d33g96wd23dd"},{"status":"operational","name":"Third party services","created_at":"2015-11-24T10:52:03.332-05:00","updated_at":"2026-08-14T11:48:41.544-04:00","position":6,"description":null,"showcase":false,"start_date":null,"id":"w38t8gkl0rl3","group_id":null,"page_id":"d33g96wd23dd"},{"status":"operational","name":"Support","created_at":"2015-09-30T17:49:03.754-04:00","updated_at":"2026-09-15T09:24:12.801-04:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"681m2hqkhvdk","group_id":null,"page_id":"d33g96wd23dd"},{"status":"operational","name":"Point of Sale","created_at":"2019-03-25T13:42:11.674-04:00","updated_at":"2026-11-06T20:40:22.227-05:00","position":8,"description":null,"showcase":false,"start_date":null,"id":"zqwjyv8w0j1v","group_id":null,"page_id":"d33g96wd23dd"},{"status":"operational","name":"Oxygen","created_at":"2024-03-14T10:02:42.302-04:00","updated_at":"2026-06-24T07:55:00.600-04:00","position":9,"description":null,"showcase":false,"start_date":"2024-03-14T00:00:00.000-04:00","id":"hbrbr6ssntq5","group_id":null,"page_id":"d33g96wd23dd"}],
  "incidents": [{"name":"Some merchants encountering error messages within their admins","status":"resolved","created_at":"2026-10-29T04:18:00.000-04:00","updated_at":"2026-10-29T05:05:28.769-04:00","monitoring_at":null,"resolved_at":"2026-10-29T05:00:01.000-04:00","impact":"none","shortlink":"https://stspg.io/ymmjdbrb4wlc","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-29T04:18:00.000-04:00","reminder_intervals":"[]","id":"ws81r0mt0wpr","page_id":"d33g96wd23dd","incident_updates":[{"status":"resolved","body":"Between 07:53 - 8:45 UTC on October 29, 2026, we experienced errors affecting the Admin, including in the Shopify mobile app. A fix was implemented at 08:30 UTC which resolved the issue. 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Admin is now fully available and our team continues to work on the issues impacting the mobile version.","created_at":"2026-10-29T05:00:21.934-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T05:00:22.433-04:00","display_at":"2026-10-29T04:43:41.000-04:00","deliver_notifications":false,"tweet_id":null,"id":"sh127dm0j368","incident_id":"ws81r0mt0wpr","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We are continuing to investigate slow page loads and errors affecting Admin for some merchants. We will provide another update when more information is available.","created_at":"2026-10-29T05:00:20.473-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T05:00:21.216-04:00","display_at":"2026-10-29T04:34:42.000-04:00","deliver_notifications":false,"tweet_id":null,"id":"b5t7g2slsl7n","incident_id":"ws81r0mt0wpr","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"Merchants may experience errors or slow loading when trying to access the Shopify admin. Affected pages may fail to load and show the message \"504 Gateway Time-out\". We're investigating and will provide an update as soon as possible.","created_at":"2026-10-29T05:00:18.754-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T05:00:19.421-04:00","display_at":"2026-10-29T04:18:00.000-04:00","deliver_notifications":false,"tweet_id":null,"id":"w5q6vc24klf6","incident_id":"ws81r0mt0wpr","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Shop Pay unavailable","status":"resolved","created_at":"2025-06-24T18:57:45.450-04:00","updated_at":"2025-06-24T21:21:47.855-04:00","monitoring_at":null,"resolved_at":"2025-06-24T19:30:55.640-04:00","impact":"minor","shortlink":"https://stspg.io/1nx1vcvd553l","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-06-24T18:57:45.445-04:00","reminder_intervals":null,"id":"mf41s0b5mhc4","page_id":"d33g96wd23dd","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-06-24T19:30:55.640-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-24T19:30:55.640-04:00","display_at":"2025-06-24T19:30:55.640-04:00","deliver_notifications":false,"tweet_id":null,"id":"4hptk8869g8h","incident_id":"mf41s0b5mhc4","custom_tweet":null,"affected_components":[{"code":"xxmsk7ckz5zn","name":"Checkout","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"Shop Pay is unavailable at this time, we are continuing to investigate and will update here when more information becomes available.","created_at":"2025-06-24T19:15:43.116-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-24T19:15:43.116-04:00","display_at":"2025-06-24T19:15:43.116-04:00","deliver_notifications":false,"tweet_id":null,"id":"bfnmxrzyt73b","incident_id":"mf41s0b5mhc4","custom_tweet":null,"affected_components":[{"code":"xxmsk7ckz5zn","name":"Checkout","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are continuing to investigate, Shop Pay is unavailable at this time.","created_at":"2025-06-24T19:15:38.329-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-24T19:15:38.329-04:00","display_at":"2025-06-24T19:15:38.329-04:00","deliver_notifications":false,"tweet_id":null,"id":"zf3s3vt2kgsq","incident_id":"mf41s0b5mhc4","custom_tweet":null,"affected_components":[{"code":"xxmsk7ckz5zn","name":"Checkout","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Shop Pay is currently unavailable. We’re investigating and will keep you updated.","created_at":"2025-06-24T18:57:45.520-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-24T18:57:45.520-04:00","display_at":"2025-06-24T18:57:45.520-04:00","deliver_notifications":false,"tweet_id":null,"id":"tfnnjgm99f7k","incident_id":"mf41s0b5mhc4","custom_tweet":null,"affected_components":[{"code":"xxmsk7ckz5zn","name":"Checkout","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Checkout","created_at":"2013-07-03T17:44:09.141-04:00","updated_at":"2026-11-06T20:40:22.167-05:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"xxmsk7ckz5zn","page_id":"d33g96wd23dd","group_id":null}]},{"name":"Some POS transactions are not completing on iOS devices Actions","status":"resolved","created_at":"2025-06-24T13:46:12.091-04:00","updated_at":"2025-06-24T16:52:02.366-04:00","monitoring_at":"2025-06-24T13:55:01.662-04:00","resolved_at":"2025-06-24T16:52:02.350-04:00","impact":"major","shortlink":"https://stspg.io/tn2csdqxzfnn","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-06-24T13:46:12.085-04:00","reminder_intervals":null,"id":"882r6x3ttyg9","page_id":"d33g96wd23dd","incident_updates":[{"status":"resolved","body":"Between 16:31 UTC and 19:48 UTC, we experienced an issue due to which some POS transactions could not be completed as expected. A fix was implemented at 17:44 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed. Merchants still experiencing issues can try disconnecting, forgetting, and reconnecting their card readers to resolve errors.","created_at":"2025-06-24T16:52:02.350-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-24T16:52:02.350-04:00","display_at":"2025-06-24T16:52:02.350-04:00","deliver_notifications":false,"tweet_id":null,"id":"ym2pmbbrh5w0","incident_id":"882r6x3ttyg9","custom_tweet":null,"affected_components":[{"code":"zqwjyv8w0j1v","name":"Point of Sale","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix for this issue has been implemented and is now being monitored. Merchants experiencing issues can try disconnecting, forgetting, and reconnecting their card readers to resolve errors.","created_at":"2025-06-24T16:19:32.457-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-24T16:19:32.457-04:00","display_at":"2025-06-24T16:19:32.457-04:00","deliver_notifications":false,"tweet_id":null,"id":"w2m9s4nc42nx","incident_id":"882r6x3ttyg9","custom_tweet":null,"affected_components":[{"code":"zqwjyv8w0j1v","name":"Point of Sale","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate the issue and will provide updates as soon as possible. Merchants experiencing issues can try disconnecting, forgetting, and reconnecting their card readers to resolve errors.","created_at":"2025-06-24T15:02:21.314-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-24T15:52:33.712-04:00","display_at":"2025-06-24T15:02:21.000-04:00","deliver_notifications":false,"tweet_id":null,"id":"j2h09zx6mkff","incident_id":"882r6x3ttyg9","custom_tweet":null,"affected_components":[{"code":"zqwjyv8w0j1v","name":"Point of Sale","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"The earlier fix has reduced the number of checkouts not completing for iOS POS devices. We are continuing our investigation to address the remaining incompletions.","created_at":"2025-06-24T14:23:35.910-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-24T14:23:35.910-04:00","display_at":"2025-06-24T14:23:35.910-04:00","deliver_notifications":false,"tweet_id":null,"id":"j6z4n26wshmy","incident_id":"882r6x3ttyg9","custom_tweet":null,"affected_components":[{"code":"zqwjyv8w0j1v","name":"Point of Sale","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"monitoring","body":"We are continuing to monitor the results of the fix and are seeing recovery.","created_at":"2025-06-24T14:12:15.956-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-24T14:12:15.956-04:00","display_at":"2025-06-24T14:12:15.956-04:00","deliver_notifications":false,"tweet_id":null,"id":"dkfsrh8d10mb","incident_id":"882r6x3ttyg9","custom_tweet":null,"affected_components":[{"code":"zqwjyv8w0j1v","name":"Point of Sale","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"monitoring","body":"We have identified the issue with our banking partners and a fix has been implemented. We are now in a monitoring period.","created_at":"2025-06-24T13:55:01.662-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-24T13:55:01.662-04:00","display_at":"2025-06-24T13:55:01.662-04:00","deliver_notifications":false,"tweet_id":null,"id":"k89s3qvzpb4j","incident_id":"882r6x3ttyg9","custom_tweet":null,"affected_components":[{"code":"zqwjyv8w0j1v","name":"Point of Sale","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"Some POS transactions are not completing on iOS devices, we are currently investigating and will keep you updated.","created_at":"2025-06-24T13:46:12.191-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-24T13:46:12.191-04:00","display_at":"2025-06-24T13:46:12.191-04:00","deliver_notifications":false,"tweet_id":null,"id":"6t3tmbv606d0","incident_id":"882r6x3ttyg9","custom_tweet":null,"affected_components":[{"code":"zqwjyv8w0j1v","name":"Point of Sale","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Point of Sale","created_at":"2019-03-25T13:42:11.674-04:00","updated_at":"2026-11-06T20:40:22.227-05:00","position":8,"description":null,"showcase":false,"start_date":null,"id":"zqwjyv8w0j1v","page_id":"d33g96wd23dd","group_id":null}]},{"name":"Some Merchants are experiencing issues accessing Storefronts and Shopify Admins","status":"resolved","created_at":"2023-03-13T11:24:27.000-04:00","updated_at":"2024-10-23T01:09:35.145-04:00","monitoring_at":"2023-03-13T11:56:06.093-04:00","resolved_at":"2023-03-13T12:05:33.659-04:00","impact":"critical","shortlink":"https://stspg.io/gbk91vr1gzd6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"critical","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2023-03-13T11:24:27.000-04:00","reminder_intervals":null,"id":"ds8xn3g4w0lf","page_id":"d33g96wd23dd","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2023-03-13T12:05:33.659-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-03-13T12:05:33.659-04:00","display_at":"2023-03-13T12:05:33.659-04:00","deliver_notifications":true,"tweet_id":null,"id":"4qh11ghwy02f","incident_id":"ds8xn3g4w0lf","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"operational","new_status":"operational"},{"code":"xxmsk7ckz5zn","name":"Checkout","old_status":"operational","new_status":"operational"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"operational","new_status":"operational"},{"code":"681m2hqkhvdk","name":"Support","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and the issues impacting Shopify Admins should now also be resolved. Checkouts, Storefronts and access to Support continues to be operational.","created_at":"2023-03-13T11:56:06.093-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-03-13T11:56:06.093-04:00","display_at":"2023-03-13T11:56:06.093-04:00","deliver_notifications":true,"tweet_id":null,"id":"lfgl00ymq1f3","incident_id":"ds8xn3g4w0lf","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"major_outage","new_status":"operational"},{"code":"xxmsk7ckz5zn","name":"Checkout","old_status":"operational","new_status":"operational"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"operational","new_status":"operational"},{"code":"681m2hqkhvdk","name":"Support","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"Checkouts, Storefronts, and our Help Center is fully recovered. We are continuing to work on the issues impacting Shopify Admins.","created_at":"2023-03-13T11:42:27.515-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-03-13T11:42:27.515-04:00","display_at":"2023-03-13T11:42:27.515-04:00","deliver_notifications":true,"tweet_id":null,"id":"xnr409j86x6h","incident_id":"ds8xn3g4w0lf","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"major_outage","new_status":"major_outage"},{"code":"xxmsk7ckz5zn","name":"Checkout","old_status":"degraded_performance","new_status":"operational"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"degraded_performance","new_status":"operational"},{"code":"681m2hqkhvdk","name":"Support","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"Storefronts and Checkouts are beginning to recover as well as our access to Support. We are continuing to work on resolving the issue.","created_at":"2023-03-13T11:36:54.891-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-03-13T11:37:06.258-04:00","display_at":"2023-03-13T11:36:54.000-04:00","deliver_notifications":true,"tweet_id":null,"id":"l01s0c34jffw","incident_id":"ds8xn3g4w0lf","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"major_outage","new_status":"major_outage"},{"code":"xxmsk7ckz5zn","name":"Checkout","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"681m2hqkhvdk","name":"Support","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2023-03-13T11:36:44.720-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-03-13T11:36:44.720-04:00","display_at":"2023-03-13T11:36:44.720-04:00","deliver_notifications":true,"tweet_id":null,"id":"g70bqstwcykp","incident_id":"ds8xn3g4w0lf","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"major_outage","new_status":"major_outage"},{"code":"xxmsk7ckz5zn","name":"Checkout","old_status":"major_outage","new_status":"degraded_performance"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"major_outage","new_status":"degraded_performance"},{"code":"681m2hqkhvdk","name":"Support","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"Storefronts and Checkouts are beginning to recover as well as our access to Support. We are continuing to work on resolving the issue.","created_at":"2023-03-13T11:35:57.009-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-03-13T11:36:20.690-04:00","display_at":"2023-03-13T11:35:57.000-04:00","deliver_notifications":true,"tweet_id":null,"id":"3b3qw5pvzqwh","incident_id":"ds8xn3g4w0lf","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"major_outage","new_status":"major_outage"},{"code":"xxmsk7ckz5zn","name":"Checkout","old_status":"major_outage","new_status":"major_outage"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"major_outage","new_status":"major_outage"},{"code":"681m2hqkhvdk","name":"Support","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2023-03-13T11:24:57.521-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-03-13T11:24:57.521-04:00","display_at":"2023-03-13T11:24:57.521-04:00","deliver_notifications":true,"tweet_id":null,"id":"glq5mfsc2ht1","incident_id":"ds8xn3g4w0lf","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"operational","new_status":"major_outage"},{"code":"xxmsk7ckz5zn","name":"Checkout","old_status":"operational","new_status":"major_outage"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"operational","new_status":"major_outage"},{"code":"681m2hqkhvdk","name":"Support","old_status":"operational","new_status":"major_outage"}]},{"status":"investigating","body":"We are aware and investigating the issue. 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We will provide updates as necessary.","created_at":"2022-12-09T15:15:12.525-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-12-09T15:15:12.525-05:00","display_at":"2022-12-09T15:15:12.525-05:00","deliver_notifications":true,"tweet_id":null,"id":"v9pwgr5tmh8w","incident_id":"93b0lxx0p8jr","custom_tweet":null,"affected_components":[{"code":"lsbpn7k2klys","name":"Storefront","old_status":"operational","new_status":"under_maintenance"},{"code":"kts17443k1tp","name":"Reports and Dashboards","old_status":"operational","new_status":"under_maintenance"},{"code":"3yw249mdwsnm","name":"API \u0026 Mobile","old_status":"operational","new_status":"under_maintenance"},{"code":"681m2hqkhvdk","name":"Support","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We're adding support for prometheus metrics to all redises used by apps. Please expect a couple seconds of downtime as the instances are rolled over. 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We will update folks shortly.","created_at":"2022-10-25T13:32:51.449-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-25T13:38:00.186-04:00","display_at":"2022-10-25T13:32:51.000-04:00","deliver_notifications":false,"tweet_id":null,"id":"h84r0cnftsw3","incident_id":"bv7csxpsckfx","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"681m2hqkhvdk","name":"Support","old_status":"partial_outage","new_status":"partial_outage"},{"code":"zqwjyv8w0j1v","name":"Point of Sale","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We are continuing to work on a solution and will provide another update shortly.","created_at":"2022-10-25T12:40:29.539-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-25T12:40:29.539-04:00","display_at":"2022-10-25T12:40:29.539-04:00","deliver_notifications":false,"tweet_id":null,"id":"1bjy252gw1nx","incident_id":"bv7csxpsckfx","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"681m2hqkhvdk","name":"Support","old_status":"partial_outage","new_status":"partial_outage"},{"code":"zqwjyv8w0j1v","name":"Point of Sale","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We’ve identified the problem and we’re working on a solution.","created_at":"2022-10-25T12:16:35.538-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-25T12:16:35.538-04:00","display_at":"2022-10-25T12:16:35.538-04:00","deliver_notifications":false,"tweet_id":null,"id":"t6tyjsmbrcmj","incident_id":"bv7csxpsckfx","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"681m2hqkhvdk","name":"Support","old_status":"partial_outage","new_status":"partial_outage"},{"code":"zqwjyv8w0j1v","name":"Point of Sale","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Our live chat and callbacks support are experiencing intermittent issues. We are investigating and will keep you updated.","created_at":"2022-10-25T12:15:49.400-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-25T12:18:39.861-04:00","display_at":"2022-10-25T12:15:49.000-04:00","deliver_notifications":true,"tweet_id":null,"id":"tnr1d8l5wl7p","incident_id":"bv7csxpsckfx","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"681m2hqkhvdk","name":"Support","old_status":"operational","new_status":"partial_outage"},{"code":"zqwjyv8w0j1v","name":"Point of Sale","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2022-10-25T11:56:28.864-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-25T11:56:28.864-04:00","display_at":"2022-10-25T11:56:28.864-04:00","deliver_notifications":true,"tweet_id":null,"id":"m84d1qkhvk4l","incident_id":"bv7csxpsckfx","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"zqwjyv8w0j1v","name":"Point of Sale","old_status":"operational","new_status":"degraded_performance"}]},{"status":"investigating","body":"Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 530 Authentication Error. Refreshing may sometimes help the issue.\n\nThe Plus Admin \u0026 POS App logins are also impacted by this same issue and some images may fail to load on storefronts. \n\nWe are investigating and will keep you updated.","created_at":"2022-10-25T11:50:05.361-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-10-25T11:56:21.412-04:00","display_at":"2022-10-25T11:50:05.000-04:00","deliver_notifications":true,"tweet_id":null,"id":"p1l5714ttg9h","incident_id":"bv7csxpsckfx","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"operational","new_status":"degraded_performance"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Admin","created_at":"2013-07-03T17:44:03.203-04:00","updated_at":"2026-11-06T20:40:22.135-05:00","position":1,"description":null,"showcase":false,"start_date":null,"id":"j2v844ncbwhc","page_id":"d33g96wd23dd","group_id":null},{"status":"operational","name":"Storefront","created_at":"2013-07-03T17:44:14.463-04:00","updated_at":"2026-11-06T20:40:22.197-05:00","position":4,"description":null,"showcase":false,"start_date":null,"id":"lsbpn7k2klys","page_id":"d33g96wd23dd","group_id":null},{"status":"operational","name":"Support","created_at":"2015-09-30T17:49:03.754-04:00","updated_at":"2026-09-15T09:24:12.801-04:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"681m2hqkhvdk","page_id":"d33g96wd23dd","group_id":null},{"status":"operational","name":"Point of Sale","created_at":"2019-03-25T13:42:11.674-04:00","updated_at":"2026-11-06T20:40:22.227-05:00","position":8,"description":null,"showcase":false,"start_date":null,"id":"zqwjyv8w0j1v","page_id":"d33g96wd23dd","group_id":null}]},{"name":"We are investigating an issue preventing web traffic to our servers","status":"resolved","created_at":"2022-06-21T02:59:27.000-04:00","updated_at":"2022-06-21T04:11:07.359-04:00","monitoring_at":"2022-06-21T03:58:22.336-04:00","resolved_at":"2022-06-21T04:11:07.344-04:00","impact":"major","shortlink":"https://stspg.io/6fnc5vztdb1l","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2022-06-21T02:59:27.000-04:00","reminder_intervals":null,"id":"26hrlv896m7j","page_id":"d33g96wd23dd","incident_updates":[{"status":"resolved","body":"All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.","created_at":"2022-06-21T04:11:07.344-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2022-06-21T04:11:07.344-04:00","display_at":"2022-06-21T04:11:07.344-04:00","deliver_notifications":false,"tweet_id":null,"id":"6c3tpfhr1wz4","incident_id":"26hrlv896m7j","custom_tweet":null,"affected_components":[{"code":"j2v844ncbwhc","name":"Admin","old_status":"partial_outage","new_status":"operational"},{"code":"xxmsk7ckz5zn","name":"Checkout","old_status":"partial_outage","new_status":"operational"},{"code":"lsbpn7k2klys","name":"Storefront","old_status":"partial_outage","new_status":"operational"},{"code":"kts17443k1tp","name":"Reports and Dashboards","old_status":"partial_outage","new_status":"operational"},{"code":"3yw249mdwsnm","name":"API \u0026 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}