A fix has been implemented and we are monitoring the results.
Posted Feb 28, 2017 - 17:38 EST
Update
We are still experiencing problems with our phone support, but Shopify admin and all sales channels are now functioning normally. Please keep an eye on status.shopify.com and or email us at support@shopify.com for support
Posted Feb 28, 2017 - 17:25 EST
Update
We are currently experiencing unexpected problems with Shopify admin, social sales channels, the Buy Button sales channel, and our support phone and chat systems. Web storefronts and checkouts are unaffected. Our engineers are working hard to return services. Please keep an eye on status.shopify.com and or email us at support@shopify.com for support.
Posted Feb 28, 2017 - 15:42 EST
Update
We are currently experiencing unexpected problems with Shopify admin, social sales channels, the Buy Button sales channel, and our support phone systems. Web storefronts and checkouts are unaffected. Our engineers are working hard to return services. Please keep an eye on status.shopify.com and use our live chat or email us at support@shopify.com for support.
Posted Feb 28, 2017 - 14:36 EST
Update
We are currently experiencing unexpected problems with Shopify admin, and our support phone systems. Our engineers are working hard to return services. Please keep an eye on status.shopify.com and use our live chat or email us at support@shopify.com for support.
Posted Feb 28, 2017 - 14:29 EST
Update
We are currently experiencing unexpected problems with Shopify admin, and our support phone and chat systems. Our engineers are working hard to return services. Please keep an eye on status.shopify.com and email us at support@shopify.com for any urgent issues.
Posted Feb 28, 2017 - 14:02 EST
Identified
We’ve identified a problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Posted Feb 28, 2017 - 13:49 EST
Monitoring
The issue has been addressed, and we’re currently closely monitoring everything to be sure things are back up and running.
Posted Feb 28, 2017 - 13:39 EST
Update
We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Posted Feb 28, 2017 - 13:28 EST
Identified
We’ve identified a problem serving images (and other assets) and our operations engineers are currently working on a solution. We’ll have this fixed soon.