Partial outage is preventing purchasing new custom domains or changing registrar info

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Oct 05, 2019 - 07:01 EDT

Update

New signups and purchases of custom domain names aren't working.
Posted Oct 05, 2019 - 04:12 EDT

Identified

Domain names third party APIs are affected. Registrants may experience slow connections or timeouts when attempting to access End User Management
Posted Oct 05, 2019 - 04:02 EDT

Update

We are continuing to investigate this issue.
Posted Oct 05, 2019 - 03:48 EDT

Investigating

Some stores are temporarily unable to purchase custom domains through Shopify. We are investigating and will keep you updated.
Posted Oct 05, 2019 - 03:45 EDT
This incident affected: Third party services.
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Some issues affecting a small percentage of stores may not be reflected here.

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