Unexpected problem

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Dec 03, 2014 - 16:29 EST

Update

The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted Dec 03, 2014 - 15:16 EST

Update

We have identified the issue as a DDOS (Distributed Denial of Service) attack against Shopify. We are taking steps to mitigate the attack and restore full service as soon as possible.
Posted Dec 03, 2014 - 15:02 EST

Monitoring

We are aware of reports that Shopify storefronts and checkouts are degraded for some shops. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Dec 03, 2014 - 14:53 EST