Some stores using the Shopify POS app are experiencing an issue finding available inventory at certain locations.

Incident Report for Shopify

Resolved

This incident is now resolved. Merchants affected have been contacted directly with more information, and can contact our support team for further assistance.
Posted Mar 07, 2019 - 13:11 EST

Update

This incident is now resolved. Merchants affected have been contacted directly with more information, and can contact our support team for further assistance.
Posted Mar 07, 2019 - 13:11 EST

Update

We are continuing to work directly with merchants affected on a resolution.
Posted Mar 07, 2019 - 09:11 EST

Monitoring

We are working with all impacted merchants on a resolution.
Posted Mar 06, 2019 - 22:04 EST

Update

We are continuing to work on a solution and will keep you updated. We sincerely appreciate your patience.
Posted Mar 06, 2019 - 17:38 EST

Update

The issue has been identified. We are working on a solution and will keep you updated.
Posted Mar 06, 2019 - 15:49 EST

Identified

The issue has been identified and we are working on a fix.
Posted Mar 06, 2019 - 14:54 EST

Update

We are continuing to investigate and work on a fix and will continue to share subsequent updates here
Posted Mar 06, 2019 - 13:47 EST

Investigating

Some stores using the Shopify POS app are experiencing an issue finding available inventory at certain locations. We are investigating and will keep you updated.
Posted Mar 06, 2019 - 12:39 EST
This incident affected: Admin.