Customer notification emails not being sent for some stores

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Aug 28, 2019 - 23:13 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 28, 2019 - 22:59 EDT

Identified

Some stores are temporarily not sending email notifications to customers. We are investigating and will keep you updated.
Posted Aug 28, 2019 - 22:57 EDT
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Some issues affecting a small percentage of stores may not be reflected here.

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