Fedex cannot retrieve shipping rates

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Nov 21, 2016 - 14:12 EST

Monitoring

Fedex is unable to retrieve shipping rates at checkout at this time.
We recommend that you add another shipping carrier or set up fixed price shipping rates so your customers can complete checkout.
Need help with your shipping settings? Visit the Shopify Help Center.
Posted Nov 21, 2016 - 13:21 EST