Unexpected problem

Incident Report for Shopify

Resolved

We’ve fixed the problem and the Facebook social channels appear to be functioning normally. Thanks for your patience!
Posted Apr 10, 2017 - 13:07 EDT

Monitoring

The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted Apr 10, 2017 - 13:03 EDT

Identified

We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon!
Posted Apr 10, 2017 - 12:15 EDT

Investigating

We are aware of reports that the Facebook social channel is experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Apr 10, 2017 - 11:55 EDT