UPS shipping rates not available at checkout

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Oct 25, 2019 - 12:10 EDT

Monitoring

Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders.

UPS is working on a solution and we’ll keep you updated.
Posted Oct 25, 2019 - 10:54 EDT
This incident affected: Third party services.