Customer and merchant notification emails are delayed

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Apr 13, 2018 - 11:27 EDT

Monitoring

The issue has been resolved.
Posted Apr 13, 2018 - 11:22 EDT

Identified

Email from some stores are delayed, this includes new order notifications for buyers and merchants as well as fulfillment request emails. We’re working on a solution and will keep you updated.
Posted Apr 13, 2018 - 10:38 EDT
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Some issues affecting a small percentage of stores may not be reflected here.

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