Orders page not loading on Shopify Android.

Incident Report for Shopify

Resolved

This incident has been resolved.

Posted Jul 18, 2019 - 11:18 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 18, 2019 - 11:03 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 18, 2019 - 08:10 EDT

Investigating

We’re investigating reports of the Orders page not loading for some users on the Shopify mobile app on Android devices

In the meantime, orders can be accessed by going to Settings > Shopify Admin, or logging in to your admin through the mobile browser

Posted Jul 18, 2019 - 06:53 EDT

This incident affected: API & Mobile.