Between 10:14am - 10:34am EDT, half of all Shopify stores were largely unavailable. A fix was implemented at 10:25 EDT, with gradual recovery until fully resolved at 10:34am EDT. The monitoring period for this issue has ended and no further impact has been observed.
Posted Apr 24, 2019 - 11:55 EDT
Update
Checkout and Admin for all shops should now be recovered. We are continuing to monitor for any further issues.
Posted Apr 24, 2019 - 11:18 EDT
Update
We are continuing to monitor for any further issues.
Posted Apr 24, 2019 - 10:37 EDT
Monitoring
A fix has been implemented and we are monitoring the results. Checkout and Admin access is recovering for affected shops.
Posted Apr 24, 2019 - 10:32 EDT
Update
We are continuing to investigate this issue.
Posted Apr 24, 2019 - 10:25 EDT
Investigating
Some stores are currently inaccessible or may be experiencing checkout issues. We are investigating and will keep you updated.
Posted Apr 24, 2019 - 10:21 EDT
This incident affected: Admin, Checkout, and Storefront.