Wholesale channel not loading

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Sep 16, 2019 - 14:31 EDT

Update

We are continuing to monitor for any further issues.
Posted Sep 16, 2019 - 13:59 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2019 - 13:09 EDT

Investigating

Some Shopify Plus stores are experiencing increased error rates in the Wholesale pages of their admin and storefront.
Posted Sep 16, 2019 - 12:49 EDT
This incident affected: Admin and Storefront.