Unexpected Problem - traffic and campaign Attribution data for some orders

Incident Report for Shopify

Resolved

From August 18 to September 8, the traffic referrer source and/or UTM campaign data for approximately 4% of online store orders was incorrectly captured. Affected orders report as coming from direct traffic sources, or may be missing campaign attribution.

Only the traffic attribution data was impacted, other order data was not affected.
Posted Sep 08, 2016 - 15:49 EDT

Investigating

We’re investigating issues with traffic attribution data.
Posted Aug 25, 2016 - 15:48 EDT