Unexpected problem with checkout response time

Incident Report for Shopify

Resolved

We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Posted Dec 15, 2017 - 11:33 EST

Monitoring

The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted Dec 15, 2017 - 11:22 EST

Investigating

We are aware of reports that a small number of shops are experiencing slower than usual checkouts. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Dec 15, 2017 - 11:19 EST