Canada Post cannot retrieve shipping rates

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Jun 15, 2016 - 23:43 EDT

Monitoring

The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted Jun 15, 2016 - 23:29 EDT

Investigating

Canada Post is unable to retrieve shipping rates at checkout at this time.
We recommend that you add another shipping carrier or set up fixed price shipping rates so your customers can complete checkout.
Need help with your shipping settings? Visit the Shopify Help Center.
Posted Jun 15, 2016 - 23:16 EDT