Unexpected website problem

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Aug 26, 2016 - 22:27 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 26, 2016 - 21:23 EDT

Investigating

We are aware of reports that some of the shopify.com website is experiencing intermittent problems. This may impact the ability of merchants to signup for, or login to, a Shopify account. Our engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Aug 26, 2016 - 21:03 EDT

Monitoring

The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted Aug 26, 2016 - 20:40 EDT

Investigating

We are aware of reports that some of the shopify.com website is experiencing problems. This may impact the ability of merchants to signup for, or login to, a Shopify account. Our engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Aug 26, 2016 - 20:22 EDT