Shipping settings and label purchases not loading correctly for all stores

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Nov 28, 2018 - 15:22 EST

Update

We are continuing to monitor for any further issues.
Posted Nov 28, 2018 - 15:18 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 28, 2018 - 15:03 EST

Identified

The issue has been identified and a fix is being rolled out
Posted Nov 28, 2018 - 14:58 EST

Investigating

Merchants are currently unable to load pages in the Shipping Settings and some pages in the fulfill and ship sections of their Shopify Admin. We are investigating and will keep you updated.
Posted Nov 28, 2018 - 14:41 EST
This incident affected: Admin.
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Some issues affecting a small percentage of stores may not be reflected here.

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