Taxes not being applied

Incident Report for Shopify

Resolved

This incident has been resolved.

Posted Oct 09, 2019 - 14:46 EDT

A fix has been implemented and we are monitoring the results.

Posted Oct 09, 2019 - 14:43 EDT

The issue has been identified and a fix is being implemented.

Posted Oct 09, 2019 - 13:51 EDT

We are currently investigating a reported issue with tax not being properly applied for some stores where shipping address is a US address.

Posted Oct 09, 2019 - 12:43 EDT

This incident affected: Checkout and Point of Sale.