Degraded checkout performance

Incident Report for Shopify

Resolved

The problem has been resolved. All checkouts should be working again.
Posted Aug 17, 2017 - 14:41 EDT

Monitoring

We have implemented a fix and are monitoring our systems.
Posted Aug 17, 2017 - 14:23 EDT

Identified

Database problem has been identified, we are working on a solution
Posted Aug 17, 2017 - 13:25 EDT

Investigating

Our engineers are investigating
Posted Aug 17, 2017 - 13:11 EDT