Search not working on Shopify admin and Shopify web pages

Incident Report for Shopify

Resolved

This incident has been resolved.

Posted Sep 11, 2019 - 19:24 EDT

Update

We are continuing to monitor for any further issues.

Posted Sep 11, 2019 - 18:20 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2019 - 17:55 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 11, 2019 - 16:56 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 11, 2019 - 16:15 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 11, 2019 - 15:10 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 11, 2019 - 14:27 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 11, 2019 - 13:42 EDT

Update

We are continuing to investigate this issue.

Posted Sep 11, 2019 - 13:28 EDT

Update

We are continuing to investigate this issue.

Posted Sep 11, 2019 - 12:39 EDT

Investigating

The search function in Shopify admin and Shopify web pages is returning delayed results for some users. We’re investigating and will keep you updated.

Posted Sep 11, 2019 - 12:37 EDT

This incident affected: Admin and Storefront.