Shopify Pay not loading customer information at checkout

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Nov 01, 2018 - 20:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 01, 2018 - 19:51 EDT

Identified

Shopify Pay is temporarily not loading customer information at checkout. Customers are unable to checkout with Google Pay. We're working on a solution and will keep you updated.
Posted Nov 01, 2018 - 19:27 EDT
This incident affected: Checkout.