Problem updating purchased domain names

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Sep 28, 2017 - 09:49 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 28, 2017 - 09:45 EDT

Update

We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Posted Sep 28, 2017 - 09:01 EDT

Investigating

We are aware of reports that Shopify admin for some shops is experiencing problems updating purchased domain names. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Sep 28, 2017 - 08:01 EDT