We’ve fixed the problem and services are functioning normally. Thanks for your patience!
Posted May 05, 2016 - 04:39 EDT
Identified
We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Posted May 05, 2016 - 04:35 EDT
Investigating
We are aware of reports that Shopify support channels are experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!