Interruption in service on some stores

Incident Report for Shopify

Resolved

Starting at 13:23 EDT, a small percentage of shops experienced failures with checkouts and admin operations. A fix was implemented with full recovery at 13:47 EDT. The monitoring period has ended and this incident has now been resolved.
Posted Apr 26, 2019 - 14:02 EDT

Update

We are continuing to monitor for any further issues.
Posted Apr 26, 2019 - 13:54 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 26, 2019 - 13:47 EDT

Investigating

Some stores are currently inaccessible. We are investigating and will keep you updated.
Posted Apr 26, 2019 - 13:23 EDT
This incident affected: Admin and Storefront.