Merchants may see inconsistencies in the admin and storefront

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted May 21, 2019 - 15:11 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 21, 2019 - 15:01 EDT

Identified

We have identified the issue and a fix is being implemented.
Posted May 21, 2019 - 14:47 EDT

Update

We are continuing to investigate this issue.
Posted May 21, 2019 - 14:47 EDT

Investigating

Some data in the admin and storefront may be inconsistent. For example, updating inventory counts may be delayed.
Posted May 21, 2019 - 13:50 EDT
This incident affected: Admin, Storefront, and Third party services.
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Some issues affecting a small percentage of stores may not be reflected here.

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