Interruption in service on some stores

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Dec 17, 2018 - 14:52 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 17, 2018 - 14:16 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 17, 2018 - 13:03 EST

Update

We are continuing to investigate this issue.
Posted Dec 17, 2018 - 12:45 EST

Investigating

Some stores are currently inaccessible. We are investigating and will keep you updated.
Posted Dec 17, 2018 - 12:21 EST
This incident affected: Admin and Storefront.
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Some issues affecting a small percentage of stores may not be reflected here.

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