Analytics and reports not loading correctly

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted May 18, 2018 - 12:52 EDT

Update

We are continuing to monitor for any further issues.
Posted May 18, 2018 - 12:17 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 18, 2018 - 12:09 EDT

Identified

Analytics and reports are not loading for some stores, however no data has been lost. We’re working on restoring reports’ display functionality and will keep you updated.
Posted May 18, 2018 - 11:59 EDT
This incident affected: Reports and Dashboards.
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Some issues affecting a small percentage of stores may not be reflected here.

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