App crashes on startup for iOS POS 5.29 for some stores.

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Jun 26, 2019 - 00:38 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 26, 2019 - 00:25 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 25, 2019 - 23:20 EDT

Investigating

Some stores using the Shopify POS 5.29 app are experiencing crashes on startup on some specific devices. We are investigating and will keep you updated.
Posted Jun 25, 2019 - 22:28 EDT
This incident affected: Point of Sale.
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Some issues affecting a small percentage of stores may not be reflected here.

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