Delays reported exporting orders to Printful

Incident Report for Shopify

Resolved

The issue has been addressed by Printful engineers and all stores are functioning normally. Thanks for your patience!
Posted Jul 26, 2017 - 18:23 EDT

Monitoring

The issue has been addressed by Printful engineers, we're currently monitoring to make sure this is fully solved.
Posted Jul 26, 2017 - 18:17 EDT

Identified

We’ve identified the problem being an API change in the Printful App. Our operations engineers are currently working with Printful team on a solution. We’ll have this fixed soon.
Posted Jul 26, 2017 - 16:56 EDT

Investigating

We are aware of reports that some Shopify shops are experiencing problems when exporting orders to Printful app. Our operations engineers are looking into the issue.
Posted Jul 26, 2017 - 16:32 EDT