Web admin degraded performance

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Sep 05, 2019 - 14:50 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 05, 2019 - 14:45 EDT

Update

Some merchants and partners are currently unable to log into their Shopify account. We are continuing to investigate and will keep you updated.
Posted Sep 05, 2019 - 14:12 EDT

Update

Some merchants are currently unable to access their Shopify Admin. We are investigating and will keep you updated.
Posted Sep 05, 2019 - 13:21 EDT

Investigating

We are currently investigating this issue.
Posted Sep 05, 2019 - 13:21 EDT
This incident affected: Admin.
← Current Status Powered by Atlassian Statuspage

Some issues affecting a small percentage of stores may not be reflected here.

Having trouble? Contact support