Unexpected problem - degraded performance for a subset of customers

Incident Report for Shopify

Resolved

We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Posted Jan 21, 2016 - 07:03 EST

Monitoring

The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted Jan 21, 2016 - 06:51 EST

Identified

We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Posted Jan 21, 2016 - 06:47 EST

Investigating

We are aware of reports that Shopify is slow or unavailable for some shops. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Jan 21, 2016 - 06:37 EST