Shopify storefronts and admin slow on some stores

Incident Report for Shopify

Resolved

We’ve fixed the problem and all stores are working normally.
Posted Aug 17, 2018 - 12:30 EDT

Update

We are continuing to monitor for any further issues.
Posted Aug 17, 2018 - 12:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 17, 2018 - 11:27 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 17, 2018 - 11:21 EDT

Investigating

Some Shopify storefronts and admin are experiencing degraded performance. We’re working on a solution and will keep you updated.
Posted Aug 17, 2018 - 11:10 EDT
This incident affected: Admin and Storefront.
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Some issues affecting a small percentage of stores may not be reflected here.

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