We've identified that POS EMV transactions are failing in EU and IE, where the problem still persists on our provider's end -- we're working closely with them to fix. A temporary solution is to process transactions manually.
Posted May 16, 2017 - 11:01 EDT
Monitoring
The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted May 16, 2017 - 10:11 EDT
Identified
We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Posted May 16, 2017 - 10:03 EDT
Investigating
We are aware of reports that Shopify POS checkout for some shops in Europe is experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!