Unexpected problem: Shopify SSL

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Oct 04, 2015 - 07:41 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 04, 2015 - 07:35 EDT

Investigating

We are aware of reports that Shopify storefronts and checkouts are down for some shops that use custom SSL certificates. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Oct 04, 2015 - 07:23 EDT