Service has been stable, and we consider the issue solved. Thank you for your patience.
Posted Sep 29, 2017 - 09:43 EDT
Monitoring
Service has been restored, but we will continue to monitor the situation.
Posted Sep 29, 2017 - 08:47 EDT
Update
We’ve identified that the problem is a widespread issue with our domain provider. Our partner is actively working to restore service and we are monitoring the situation. Updates will be posted regularly here. Thank you for your patience.
Posted Sep 29, 2017 - 08:24 EDT
Update
We’ve identified the problem as an issue with some domains purchased through Shopify and are working on a solution. We’ll have this fixed as soon as possible.
Posted Sep 29, 2017 - 07:55 EDT
Identified
We are aware of reports that some stores are experiencing difficulties loading. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!