Unexpected problem

Incident Report for Shopify

Resolved

We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Posted Apr 26, 2016 - 03:07 EDT

Monitoring

The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted Apr 26, 2016 - 02:46 EDT

Identified

We are aware of reports that some shops are experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Apr 26, 2016 - 02:38 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 26, 2016 - 02:12 EDT

Identified

We are currently experiencing a DDoS attack and are working on a mitigation solution.
Posted Apr 26, 2016 - 00:46 EDT

Investigating

We are aware of reports that some shops are experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Apr 26, 2016 - 00:36 EDT