Facebook sales channel not syncing

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Nov 28, 2019 - 16:55 EST

Update

We are continuing to monitor and we'll keep you updated.
Posted Nov 28, 2019 - 14:57 EST

Monitoring

Facebook are working on a solution and we'll keep you updated.
Posted Nov 28, 2019 - 12:10 EST

Investigating

The Facebook sales channel is temporarily not syncing for some stores. We’re investigating and will keep you updated.
Posted Nov 28, 2019 - 10:41 EST
This incident affected: Third party services.
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Some issues affecting a small percentage of stores may not be reflected here.

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