Merchants do not need to recreate new draft orders and will need to capture payment now that the fix is in place
Posted May 25, 2018 - 12:50 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 25, 2018 - 11:59 EDT
Investigating
Draft orders on some stores are not being saved in the Shopify admin. These orders are not able to receive or process payments, and will need to be created again once this problem is resolved . We’re working on a solution and will keep you updated.