Between 00:30 UTC and 03:33 UTC, we experienced an infrastructural issue that resulted in errors across Shopify storefronts and checkouts. A fix was implemented at 03:33 which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Posted Jul 17, 2026 - 00:57 EDT
Monitoring
This issue has been resolved and is being monitored.
Posted Jul 17, 2026 - 00:45 EDT
Update
We've identified the problem and are seeing recovery from our mitigation efforts. We will continue to monitor and update.
Posted Jul 17, 2026 - 00:22 EDT
Identified
We've identified the problem impacting storefronts and checkouts, and we're working on a solution.
Posted Jul 16, 2026 - 23:02 EDT
Update
We're continuing to work on addressing the storefront and checkout issues, and will keep you updated.
Posted Jul 16, 2026 - 22:17 EDT
Investigating
Merchants and buyers may experience issues when trying to access Shopify storefronts, and attempting to check out. We are investigating and working to resolve these issues.