Unexpected problem

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Aug 31, 2017 - 09:52 EDT

Update

We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Posted Aug 31, 2017 - 09:51 EDT

Monitoring

The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted Aug 31, 2017 - 09:44 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 31, 2017 - 09:12 EDT

Investigating

We are aware of reports that Shopify admin and storefronts of some shops are experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Aug 31, 2017 - 09:04 EDT