Interruption in service on some stores

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted May 06, 2019 - 12:11 EDT

Update

We are observing delays in analytics, reporting, flow, and search results. We are continuing to monitor for any further issues.
Posted May 06, 2019 - 12:09 EDT

Update

We are continuing to monitor for any further issues.
Posted May 06, 2019 - 11:44 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 06, 2019 - 11:40 EDT

Update

We are continuing to investigate this issue.
Posted May 06, 2019 - 11:35 EDT

Update

We are continuing to investigate this issue.
Posted May 06, 2019 - 11:33 EDT

Investigating

Some stores are currently inaccessible. We are investigating and will keep you updated.
Posted May 06, 2019 - 11:30 EDT
This incident affected: Reports and Dashboards, API & Mobile, and Third party services.