Analytics and reports not loading correctly

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Feb 13, 2019 - 13:52 EST

Monitoring

A fix has been implemented and we're continuing to monitor the issue.
Posted Feb 13, 2019 - 13:48 EST

Identified

We have identified the cause of the analytics report delays and are implementing a fix.
Posted Feb 13, 2019 - 13:35 EST

Investigating

Analytics reports in Shopify admin and Shopify web pages are returning delayed or inaccurate results for some users. We're investigating and will keep you updated.
Posted Feb 13, 2019 - 12:30 EST
This incident affected: Admin.
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Some issues affecting a small percentage of stores may not be reflected here.

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