[Resolved] Problem with delayed checkout payment processing

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Nov 24, 2017 - 16:36 EST

Monitoring

A fix has been implemented and we are monitoring the results. All checkouts should be functioning normally and without delay.
Posted Nov 24, 2017 - 16:32 EST

Investigating

We are aware of reports that Shopify checkout payment processing is delayed for some shops. No Shopify merchants are experiencing any dropped checkouts. Our operations engineers are looking into the delays. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Nov 24, 2017 - 16:24 EST