Order confirmation e-mail delays

Incident Report for Shopify

Resolved

We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Posted Sep 28, 2017 - 09:37 EDT

Monitoring

The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted Sep 28, 2017 - 09:32 EDT

Investigating

We are aware of delays in receiving order confirmation emails, as well as pending fraud analysis. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Sep 28, 2017 - 09:18 EDT