We’ve fixed the problem and all EMV transactions functioning normally. Thanks for your patience!
Posted Jul 11, 2017 - 13:08 EDT
Monitoring
The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted Jul 11, 2017 - 13:03 EDT
Identified
10% of EMV transactions on Shopify Point of Sale are failing in United Kingdom. Online checkouts are unaffected. We are investigating and working with our downstream partners to resolve this as soon as possible.
Posted Jul 11, 2017 - 10:54 EDT
Investigating
25% of EMV transactions on Shopify Point of Sale are failing in United Kingdom. Online checkouts are unaffected. We are investigating and working with our downstream partners to resolve this as soon as possible.