Some merchants encountering error messages within their admins or on checkout pages

Incident Report for Shopify

Resolved

Between 00:38 and 01:05 UTC, we experienced some intermittent issues with Admin, Storefront, Checkout Cart pages and Point of Sale. A fix was implemented at 01:05 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Posted Nov 06, 2026 - 20:40 EST

Monitoring

This issue has been resolved and is being monitored.
Posted Nov 06, 2026 - 20:21 EST

Identified

We've identified the problem causing intermittent issues impacting storefront, admins and some checkout pages and we're working on a solution.
Posted Nov 06, 2026 - 20:15 EST

Investigating

Merchants may experience issues when trying to access the Shopify Checkout, Cart, Admin and Storefronts intermittently.
Posted Nov 06, 2026 - 20:02 EST
This incident affected: Admin, Checkout, Storefront, and Point of Sale.