Elevated response times

Incident Report for Shopify

Resolved

We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Posted May 06, 2016 - 09:38 EDT

Monitoring

The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted May 06, 2016 - 09:35 EDT

Identified

We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Posted May 06, 2016 - 09:24 EDT

Investigating

We're seeing escalated response times, pages are loaded slower than usual for a fraction of users. Our operations engineers look into the issue.
Posted May 06, 2016 - 09:22 EDT